A hand when
you need one.
IM CUT LLC handles support and moderation. For I’m Cut account help, privacy questions, or safety concerns, email support@imcutapp.com.
Email supportTell us what happened
Include your phone model, app version, what you were trying to do, and any error message. If you attach a screenshot, hide private conversations and other people’s personal information.
Never send your password, verification code, or email confirmation link.
Can’t sign in?
Use the email address you registered with. Choose “Forgot password?” on the sign-in screen to reset your password. For an unconfirmed account, check your inbox and spam folder and use the newest confirmation email. Contact us if you still cannot get in.
Delete your account
You can delete your account in the app’s Settings & Safety section. If you cannot access the app, email support@imcutapp.com with the subject “I’m Cut account deletion,” preferably from your registered email address. Include the email used for your account. We may ask you to verify ownership before processing the request. Do not send your password.
Deleting an account removes the active account and profile. Safety-report records are handled separately: up to 200 messages included with a report are retained for up to 90 days and removed by scheduled daily cleanup, including after account deletion or unmatching. Report details and moderation actions are retained separately for safety follow-up. Closed safety cases and their related records are cleared by daily cleanup 12 months after closure; open investigations remain until resolved. Provider backups and logs may remain under their retention practices. See the privacy notice for details.
Privacy requests
For access to your information, corrections, or a privacy concern, email us from your registered address. Tell us what you need without including passwords or verification codes. We may verify ownership before responding.
Report a safety concern
Use “Report or block” on a profile or in chat. You can also email us about a concern. For immediate danger, contact local emergency services; this inbox is not an emergency service.
I’m Cut is operated by IM CUT LLC. Privacy notice · Terms
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